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Better outcomes bring better value

Knowledgeable pharmacists, expert clinicians and attentive case managers can all have a powerful impact on the efficacy of specialty drug therapies. Our mission is to help patients access the most effective treatment for their conditions — and provide the support they need to optimize results.

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Services that optimize treatments

We help patients access and adhere to the therapies that will deliver the best outcomes for them — and the most value for their plan providers


Pharmacy

Our national specialty drug Preferred Pharmacy Network program helps payors, plan sponsors and employers manage the mounting costs of specialty therapies while enhancing the patient experience for their plan members. Our pharmacists play an integral role in delivering a comprehensive end-to-end case management solution for each patient’s treatment journey, taking their time when talking to patients to make sure they get the counselling and specialized education they need. Plan members get personalized medication monitoring, coordination of benefits, guidance on securing additional financial support and free-of-charge medication delivery. 

Learn more about our pharmacies


Patient support programs

Our NavieGo patient support programs help patients navigate their treatment process, but that’s just the beginning. Our case managers answer questions, and do everything they can to eliminate any barriers that could keep patients from getting the most out of their treatments. 

Learn more about our patient support programs


Clinics

The experienced Coverdale Clinics nurses are trained and proficient in administering complex drug therapies by infusion or injection. Their understanding of specialty drugs, including how to handle adverse reactions, and close monitoring of patients, help contribute to better patient outcomes. 

Learn more about our clinics


What our patients are saying

“ (The BioScript Pharmacy in Alberta has an) amazing location and nice clean facility. Everyone went above and beyond to make the process go smoothly and I cannot thank them enough. ”
“ I was taken care of like family. The nurses went above and beyond. I am so very thankful for your help. Thank you Coverdale Team and everyone else involved! Very pleased. ”
“ I am so happy with the model you have set up (at the clinic), it was so welcoming, and it felt safe and professional. I have not received care like this in the last 20 years. ”
“ The team here has been amazing at helping me navigate complex coverage situations, going above and beyond to help me get medication when travelling, and being proactive about reaching out when my next dose is due. Could not be a happier customer! ”
“ Incredible pharmacy that makes life so much easier for those who use biologics. They deliver to my door whenever I want, and the staff is amazing and helpful. ”
" The Coverdale nurse made me so comfortable it felt like I was at home. She made sure I was aware of everything before beginning treatment and checked in frequently to make sure that I was feeling okay. Thank you Coverdale Clinic Team! "
"Thank you for your professional, caring, efficient and kind assistance administering my injections for my Crohn’s Disease. I always felt like I received excellent care and the clinic was extremely well run. I will miss your warmth, humour, and of course, the short bread cookies.”
"Thank you from the bottom of our hearts. Mr. Rashid I must tell your entire staff has been absolutely outstanding, every time I had the pleasure of interacting with each and every member of your team it was a wonderful experience. Always personable; always accommodating."
" I appreciate your recent individual attention regarding the potential cost to me for an injection under expired insurance. You took the time to advise me of this months before my scheduled appointment and ended up saving me over $500. "
" I have appreciated all the times staff have given me their utmost attention when I have called with medication concerns and their follow-up calls to see how I was doing. "
" I have been very happy with BioScript Pharmacy’s complete worry-free management of my pharmaceutical needs. They have been superb with their service. 5 stars. "
" I want to thank you so very much for your professional and hospitable service. With injections, my wife has been migraine-free for the first time in 50 years! This has dramatically improved her quality of life, and we cannot thank you enough. "
" The Coverdale Clinic team was amazing to fit me in last minute as an "urgent patient" with my flare up of Ulcerative Colitis. I am so grateful they accommodated me into their schedule. Breann was very professional and sympathetic, I am so very thankful for her help. "
" Your customer service was always spot-on, timely and very professional. You made the process of getting the medication seamless. I also appreciated the option to return the packaging to you so it could be reused. "
" BioScript has been extremely helpful getting my prescription to me even when I was away from home. They go above and beyond with customer service. Everyone I have had contact with has been friendly, helpful and informative. I couldn’t ask for more. "