Our company culture

Home > About Us > Our Culture

Upholding our core values

Our celebrated, patient-driven culture is the result of strong core values and great people. At BioScript, we provide an inclusive workplace that promotes a collaborative team environment, where everyone plays a vital role in delivering consistent, industry leading care. Each of our 900+ team members all have one goal in mind ― simplifying patients access to specialty care.

Putting Patients First

We put patients first. We provide care that is respectful of and responsive to patient preferences, needs, and values, and we ensure the patient is at the center of every decision that we make.

Innovation

We challenge the status quo. We find new approaches to provide the best care possible for our patients.

Value to Health Care

We make an impact. Our resourcefulness and processes lead to optimized health outcomes and help shape the future of the health care landscape in Canada.

Collaboration

Together we are stronger. We work together, and with our partners, to achieve our shared goals and enable each other’s success.

Transparency & Honesty

We act with integrity, always. We build trust through constructive, candid communication. We uphold the highest professional, ethical and regulatory standards.

Accountability

We keep our promises. We honour our commitments, to patients, partners and each other. We take ownership of our work and are committed to ensuring quality care.

Best Team

We value each other. Our team lives these values each and every day, is unmatched in care for our patients, and is diverse, inclusive, and fun!

Our Community

Raising awareness and investing in our communities to help build a better tomorrow, together.

We are committed to making a positive difference in the communities where our team members and patients live, work, and play. We support local non-profit organizations and community events across Canada through food, and clothing donation drives, and provide charitable funding to help advance research, treatment and wellness.

We are proud contributors to the MS Society of Canada’s, Acts of Greatness Campaign, helping to bring us closer to new research breakthroughs and better support for people affected by MS. We also nationally sponsor patient-centric fundraisers including the Crohn’s and Colitis Canada’s Gusty Walk and the MS Society of Canada’s MS Walk.

BioScript team members from coast to coast participate in community engagement initiatives and even receive paid time off to volunteer. And with our employee directed giving program, we let our team members choose which local charities to support. It’s just one of ways we make sure team members are part of the conversation.

Modal Item BioScript Solutions Charity EMPWR Coats

Modal Item BioScript Solutions Charity Donation

Making a difference

BioScript Solutions is committed to making a difference, not only in the lives of our patients and partners but in our community as well. Our goal for 2021 is to make an environmental difference and foster future leaders.

BioScript Solutions currently applies a Cooler Return Program to all outbound deliveries sent to patients or points of patient care. This process involves including simplified instructions within each delivery on how to return all packaging to BioScript, at no cost to the package recipient. Through improved messaging, education with partners and follow-up with our patients and other stakeholders, we believe we can further reduce packaging waste by 30% (compared to 2018).

BioScript Solutions has made a commitment to increase the availability of quality education within its organization, focusing on students, interns and employees. Our goal is to foster a culture of quality education by offering formalized training programs for students and interns to further their studies, and to offer all employees applicable skills training opportunities to allow continuous professional and personal improvement. Our goal is to increase the number of available training opportunities within our organization by 30% (compared to 2018).

Together, BioScript and Tree Canada are committed to creating a more environmentally conscious world – today, and tomorrow. With Tree Canada’s National Greening Program, we have pledged to plant a tree for every new hire in 2021. To kick it off we’ve already committed to planting over 500 trees across Atlantic Canada, BC, Ontario, the Prairies and throughout Quebec.

Life at BioScript

We offer a rewarding, dynamic workplace for careers in health care and patient support, fostering a culture of collaboration, innovation and — most importantly — inspiration.

Learn more