Simplifying Access to Specialty Care

Our culture

Dear valued patients: Throughout the ongoing Canada Post labour disruption, your care and well-being remain our top priority, and we are committed to ensuring you continue to receive your medication on time. We encourage you to continue returning your medication coolers to BioScript Pharmacy using the Purolator return label included in your shipment. To read more about our Cooler Return program, click here.

Proudly Canadian, caring for Canadians coast to coast

We have grown a lot since we opened our first infusion clinic on Coverdale Road. Today, we support a broad range of complex drug therapies and deliver full-service solutions for specialty care — from our patient support programs, wholesale pharmaceutical distribution and third-party logistics to our clinics and pharmacies that serve thousands of Canadians coast to coast every year.

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Patient Commitment

Our commitment to you

At BioScript Solutions®, everything we do starts with a single question: “What’s best for the patient?” The answer is always personal and individual, but our principles remain the same no matter who we’re serving: keep things simple, relieve their burden, be their advocate — and a support system they can rely on. Our goal is to bring people the right care in the right place, close to home. It’s easy to say you’re patient-centred, we want to show you that we are.

How we help

We simplify patients’ access to specialty care at every stage of their journey. We make sure they have access to the specialty drugs they’re prescribed. We answer their questions and open our doors when they need a safe, comfortable place to receive treatments. Above all, we take care of the details and ease the burden so patients can focus on what matters most: getting back to their lives.

Who we support

We collaborate with everyone involved in a patient’s treatment journey to bring a holistic perspective and help deliver the best health outcomes.

Patients

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Manufacturers

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Physicians

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Payors

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What our patients are saying

“ (The BioScript Pharmacy in Alberta has an) amazing location and nice clean facility. Everyone went above and beyond to make the process go smoothly and I cannot thank them enough. ”

“ I was taken care of like family. The nurses went above and beyond. I am so very thankful for your help. Thank you Coverdale Team and everyone else involved! Very pleased. ”

“ I am so happy with the model you have set up (at the clinic), it was so welcoming, and it felt safe and professional. I have not received care like this in the last 20 years. ”

“ The team here has been amazing at helping me navigate complex coverage situations, going above and beyond to help me get medication when travelling, and being proactive about reaching out when my next dose is due. Could not be a happier customer! ”

“ Incredible pharmacy that makes life so much easier for those who use biologics. They deliver to my door whenever I want, and the staff is amazing and helpful. ”

" The Coverdale nurse made me so comfortable it felt like I was at home. She made sure I was aware of everything before beginning treatment and checked in frequently to make sure that I was feeling okay. Thank you Coverdale Clinic Team! "

"Thank you for your professional, caring, efficient and kind assistance administering my injections for my Crohn’s Disease. I always felt like I received excellent care and the clinic was extremely well run. I will miss your warmth, humour, and of course, the short bread cookies.”

"Thank you from the bottom of our hearts. Mr. Rashid I must tell your entire staff has been absolutely outstanding, every time I had the pleasure of interacting with each and every member of your team it was a wonderful experience. Always personable; always accommodating."

" I appreciate your recent individual attention regarding the potential cost to me for an injection under expired insurance. You took the time to advise me of this months before my scheduled appointment and ended up saving me over $500. "

" I have appreciated all the times staff have given me their utmost attention when I have called with medication concerns and their follow-up calls to see how I was doing. "

" I have been very happy with BioScript Pharmacy’s complete worry-free management of my pharmaceutical needs. They have been superb with their service. 5 stars. "

" I want to thank you so very much for your professional and hospitable service. With injections, my wife has been migraine-free for the first time in 50 years! This has dramatically improved her quality of life, and we cannot thank you enough. "

" The Coverdale Clinic team was amazing to fit me in last minute as an "urgent patient" with my flare up of Ulcerative Colitis. I am so grateful they accommodated me into their schedule. Breann was very professional and sympathetic, I am so very thankful for her help. "

" Your customer service was always spot-on, timely and very professional. You made the process of getting the medication seamless. I also appreciated the option to return the packaging to you so it could be reused. "

" BioScript has been extremely helpful getting my prescription to me even when I was away from home. They go above and beyond with customer service. Everyone I have had contact with has been friendly, helpful and informative. I couldn’t ask for more. "

Find a Clinic or Pharmacy

From Victoria, BC to St. John's, NL, we provide Canadians from coast to coast with the specialty medications and health care support they need.