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Dear Valued Partner,

As of July 1, 2022, the Régie de l'assurance maladie du Québec (RAMQ) will no longer be accepting special authorization applications submitted by fax for its "Patients et médicaments d'exception" program. As a result of this change, any special authorization requests must be submitted and managed using the online service PME, Patient et médicaments d'exception.

Access to this system is only provided to prescribers and their administrative support staff, which means that the Patient Support Program HARMONY BY ORGANON™ will no longer be able to help you fill out forms for your patients and/or send these forms on your behalf to the RAMQ.

To continue to support our patients and minimize the risk of treatment interruptions, we are here to assist with online registration and ensure that your transition to the PME system is seamless.

How to register for the PME online system:

Your registration can be completed directly on the RAMQ website at the following link: Account Creation - Online Service

Note: To register for the service, you will need to enter your RAMQ reference number. If you have not obtained a number beforehand, you can request it using the following online form: Form - RAMQ reference number

Supporting documents

The site includes a wealth of information and useful tips for using online services, as well as submitting and managing special authorization forms.

General information can be found at this link: Online Services

The RAMQ has also created a series of short instructional videos on topics relevant to the use of the SME system: Video clips

As a Physician Partner, we remain committed to supporting you during this transition. If you have any questions about registering for PME or using the system, please consult the guides offered by the RAMQ or contact your patient support program representative.

Patient Support Program HARMONY BY ORGANON™

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